Change Lives with Tebow CURE

POSITION OVERVIEW:

The HR Administration Staff is responsible for overseeing the operational HR and administrative functions of the hospital. This role ensures smooth day-to-day management of HR activities, including recruitment support, onboarding, employee records, and compliance with hospital policies and procedures.

On the administrative side, the staff supervises proper filing and documentation, manages the Front Office team serving both patients and guests, ensures compliance in registration and credentialing processes, and oversees the allocation of office space and equipment. The role also coordinates meetings, HR initiatives, and other administrative activities to support efficient hospital operations and positive experience for staff, patients, and visitors.

ESSENTIAL DUTIES:

1. Work directly with and report to the HR & Administration Director regarding all HR endeavors.
2. Support HR Director in educating employees on and enforcing company policies.
3. Maintain the company’s monthly calendar,
4. Assist in the preparation of documents required for new employee orientation.
5. Help with new-hire procedures, including creating new employee files (201 File & Personnel Data Sheet), inputting into the Employee Masterlist file, ensuring the creation of email address and biometrics registration, administering employee handbooks, and ensuring all necessary paperwork is properly filled out during orientation.
6. Organize, maintain, and update employee HRIS information as needed.
7. Make sure all employee records are filed correctly and kept confidential.
8. Make sure all health and safety regulations are followed.
9. Assist the Talent Acquisition Officer in the preparation of materials for performance reviews. Supervise proper filing, documentation, and record-keeping for the hospital, including conducting an annual review of all employee and administrative files to ensure accuracy and compliance.
10. Help ensure timesheet records are correct.
11. Abide by company-enforced HR processes and current employment laws and regulations.
12. Participate in the human resource department and hospital activities when required.
13. Under the leadership of the HR & Admin Director, be a vital source of human resources information, answering any questions employees may have.
14. Support any other special projects the HR and Admin Director needs assistance with including facilitation of hospital activities.
15. Receives, reviews, researches, compiles, and processes license and permit applications and revisions in accordance with policies and procedures on time and without delays.
16. Liaise with various government agencies such as but not limited to PRC, DOLE, BOI, BIR, BOC, and SEC in relation to permits and licenses processing.
17. Maintains records associated with all license and permit applications, fee payments, violations, durations, and validity.
18. Maintains, updates, and monitors individual files and contracts of doctors and providers and facilitates the preparation of documents for renewal.
19. Prepares correspondence, memos, secretary certificates, and reports as necessary.
20. Ensure timely registration and renewal of the hospital and all staff, maintaining organized records to support compliance with internal and regulatory requirements.
21. Verify and maintain up-to-date credentials for all practitioners, ensuring accuracy and adherence to hospital and professional standards.
22. Collect and submit all required documents for medical insurance and pension administration, ensuring accuracy, completeness, and timely processing in line with hospital policies. 
23. Ensure all HR and digital records, including spreadsheets and databases, are accurate, complete, and kept up to date

OCCUPATIONAL SAFETY & HEALTH:

• Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
• Identifying, reporting & self-managing hazards where appropriate.
• Early and accurate reporting of incidents at work and raising issues of concern when identified.
• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage, and actively participating in initiatives that promote environmental stewardship.

OTHER DUTIES

• Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the co-worker for this position. Duties, responsibilities and activities may change at any time with or without notice. Co-worker must perform other tasks, duties, and projects as assigned.
• Attend and participate in office devotionals, seminars, in-service education classes, on-the-job training programs, etc. 
• May be required to participate in mobile clinics or community outreach.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Bachelor’s Degree in Human Resource Management, Business Administration or related field
2. With at least three (3) years of work experience in Human Resources or administrative work. 
3. Experience working in a healthcare setting is highly desirable.

KNOWLEDGE, SKILLS & ABILITIES:

1. Computer knowledge in basic MS Office, HRIS, e-mail and internet 
2. Exposure to Human Resource Information systems preferred
3. Experience and/or knowledge of the operations of NGO preferred

POSITION OVERVIEW:

The General Maintenance Worker – Refrigeration and Air-Conditioning (RAC) Technician is responsible for the installation, inspection, preventive maintenance, troubleshooting, and repair of the hospital's air-conditioning, ventilation, refrigeration, and cooling systems. The position ensures that HVAC and refrigeration equipment operate efficiently to provide a safe, comfortable, and controlled environment for patients, staff, and visitors while complying with hospital standards, safety regulations, and preventive maintenance programs.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Perform refrigeration and air-conditioning (RAC) technician and general maintenance functions, including the installation, inspection, troubleshooting, repair, and preventive maintenance of air-conditioning units (ACUs), refrigeration systems, ventilation equipment, and other facility-related mechanical systems.
2. Conduct routine preventive maintenance and equipment inspections to ensure the safe, efficient, and uninterrupted operation of hospital facilities and equipment in accordance with established maintenance schedules.
3. Perform basic electrical and mechanical maintenance and repair work, including checking and replacing light fixtures and bulbs, inspecting and securing electrical outlets and switches, cleaning battery terminals, addressing minor water leaks, and repairing or maintaining facility equipment as assigned.
4. Diagnose equipment malfunctions, identify root causes, and recommend or implement appropriate corrective actions to minimize equipment downtime.
5. Collaborate with the Engineering Department and other hospital personnel in developing practical and cost-effective solutions to facility maintenance and equipment-related concerns.
6. Assist in the procurement of maintenance tools, equipment, spare parts, and supplies, ensuring proper utilization, accountability, and inventory control of purchased materials.
7. Ensure the effective implementation and documentation of the Preventive Maintenance Program for all assigned building systems, mechanical equipment, and hospital facilities.
8. Maintain all tools, testing instruments, and maintenance equipment in good working condition, ensuring they are properly stored, calibrated (when applicable), and readily available for use.
9. Support housekeeping and infection prevention efforts by maintaining clean, safe, organized, and orderly work areas before, during, and after maintenance activities.
10. Respond promptly to maintenance service requests and emergency repairs to minimize disruptions to hospital operations.
11. Observe and comply with all hospital policies, occupational safety standards, infection prevention protocols, and applicable regulatory requirements while performing assigned duties.
12. Attend and actively participate in office devotionals, departmental meetings, seminars, in-service education, safety training, and on-the-job development programs to enhance technical knowledge and professional growth.
13. Perform other maintenance-related duties and responsibilities as assigned by the Engineering Supervisor or Facilities Manager.

OCCUPATIONAL SAFETY & HEALTH:

• Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
• Identifying, reporting & self-managing hazards where appropriate.
• Early and accurate reporting of incidents at work and raising issues of concern when identified.
• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage, and actively participating in initiatives that promote environmental stewardship.

OTHER DUTIES:

• Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the co-worker for this position. Duties, responsibilities, and activities may change at any time with or without notice. Co-workers must perform other tasks, duties, and projects as assigned, as members of the team. It is also expected that every employee at any level shows initiative and willingness to contribute even in areas that are outside their normal job duties.
• Attend and participate in office devotionals, seminars, in-service education classes, on-the-job training programs, etc. 
• May be required to participate in mobile clinics or community outreach.

EDUCATION/EXPERIENCE REQUIREMENTS:

• Minimum Education Required: At Least a High School Graduate or equivalent.
• With TESDA NCII Certification for Plumbing
• Minimum of 2 years’ experience in building maintenance, specializing as plumbing.
• With background on carpentry, welding and construction works

KNOWLEDGE, SKILLS & ABILITIES:

• Strong knowledge of plumbing installation, maintenance, and repair techniques.
• Ability to read plumbing layouts, blueprints, and technical drawings.
• Skilled in using plumbing tools and testing equipment.
• Good troubleshooting and problem-solving abilities.
• Basic knowledge of pumps, water tanks, and sanitary systems.
• Good communication and teamwork skills.
• Ability to work independently with minimal supervision.
• Strong commitment to safety, quality workmanship, and customer service.

POSITION OVERVIEW:

The General Maintenance Worker – Plumber is responsible for ensuring the efficient operation, maintenance, and repair of the facility's plumbing and water distribution systems. The position performs preventive and corrective maintenance on water supply lines, drainage systems, sanitary fixtures, pumps, and related plumbing equipment to ensure a safe, functional, and uninterrupted environment. The General Maintenance Worker – Plumber responds promptly to plumbing concerns, complies with applicable safety standards and building regulations, and supports the Engineering Department in maintaining the hospital's facilities through quality workmanship and timely service.

ESSENTIAL DUTIES & RESPONSIBILITIES:
Preventive Maintenance

• Perform routine inspection and preventive maintenance of plumbing systems and fixtures.
• Inspect water supply, drainage, sewer, and stormwater systems to ensure proper operation.
• Monitor water pressure and identify potential plumbing issues before they become major problems.

Repair and Installation

• Install, repair, and replace water pipes, valves, faucets, toilets, sinks, urinals, drains, pumps, and other plumbing fixtures.
• Repair leaks, clogged drains, damaged pipelines, and defective plumbing components.
• Install new plumbing lines and fixtures during renovation or expansion projects.

Troubleshooting

• Diagnose plumbing problems and determine appropriate corrective actions.
• Respond promptly to plumbing-related service requests and emergency repairs.
• Coordinate with other maintenance personnel during major repairs or facility improvement projects.

Safety and Compliance

• Ensure all plumbing work complies with applicable building codes, safety regulations, and hospital policies.
• Observe proper use of personal protective equipment (PPE) and safe work practices.
• Maintain cleanliness of work areas after completing repairs.

Documentation

• Record completed maintenance and repair activities.
• Report recurring plumbing issues and recommend corrective or preventive measures.
• Maintain inventory of plumbing tools, materials, and spare parts, and report shortages.

General Maintenance Support

• Assist other Engineering or Maintenance personnel in general facility maintenance when required.
• Participate in emergency response and disaster preparedness activities related to facility operations.
• Perform other duties as assigned by the Facilities Director or Facilities Manager.
• Assist in housekeeping responsibilities associated with keeping the facility clean, sterile, and orderly.

OCCUPATIONAL SAFETY & HEALTH:
 

1. Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
2. Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
3. Identifying, reporting & self-managing hazards where appropriate.
4. Early and accurate reporting of incidents at work and raising issues of concern when identified.
5. Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage, and actively participating in initiatives that promote environmental stewardship.

OTHER DUTIES:

1. Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the co-worker for this position. Duties, responsibilities, and activities may change at any time with or without notice. Co-workers must perform other tasks, duties, and projects as assigned, as members of the team. It is also expected that every employee at any level shows initiative and willingness to contribute even in areas that are outside their normal job duties.
2. Attend and participate in office devotionals, seminars, in-service education classes, on-the-job training programs, etc. 
3. May be required to participate in mobile clinics or community outreach.

EDUCATION/EXPERIENCE REQUIREMENTS:

• Minimum Education Required: At least a High School Graduate or equivalent.
• With TESDA NCII Certification for Plumbing
• Minimum of 2 years’ experience in building maintenance, specializing in plumbing.
• With background on carpentry, welding and construction works

KNOWLEDGE, SKILLS & ABILITIES:

• Strong knowledge of plumbing installation, maintenance, and repair techniques.
• Ability to read plumbing layouts, blueprints, and technical drawings.
• Skilled in using plumbing tools and testing equipment.
• Good troubleshooting and problem-solving abilities.
• Basic knowledge of pumps, water tanks, and sanitary systems.
• Good communication and teamwork skills.
• Ability to work independently with minimal supervision.
• Strong commitment to safety, quality workmanship, and customer service.

POSITION OVERVIEW:

The Emergency Room (ER) Nurse Manager is responsible for planning, organizing, directing, and evaluating all nursing services within the Emergency Department. The position ensures the delivery of safe, timely, patient-centered, and evidence-based emergency nursing care by implementing nursing policies, procedures, and standards. The ER Nurse Manager oversees daily department operations, staffing, patient flow, quality improvement, patient safety, infection prevention and control, and regulatory compliance to ensure optimal patient outcomes. 

ESSENTIAL DUTIES & RESPOSIBILITIES:

1. Emergency Patient Care

• Oversees the delivery of safe, timely, and quality emergency nursing care.
• Ensures appropriate triage, assessment, treatment, admission, transfer, and discharge of patients.
• Monitors patient conditions and coordinates timely interventions with physicians and the healthcare team.
• Ensures compliance with physician orders, nursing standards, and clinical protocols.
• Assists in emergency preparedness and disaster response activities.

II.  Department Operations

• Manages patient flow to ensure efficient and timely emergency services.
• Coordinates staffing and resources to meet operational demands.
• Ensures the availability and proper maintenance of emergency equipment, medications, and medical supplies.
• Maintains a safe, clean, and organized department environment.

III.  Quality and Patient Safety

• Monitors compliance with hospital policies, nursing standards, and regulatory requirements.
• Reviews patient care outcomes and implements quality improvement initiatives.
• Investigates incidents and supports patient safety and risk management activities.
• Participates in hospital accreditation and quality assurance programs.

IV. Infection Prevention and Control

• Serves as the Infection Prevention and Control (IPC) Link Nurse for the department.
• Ensures compliance with infection prevention and control policies and practices.
• Participates in infection surveillance, audits, and staff education.

V.  Leadership and Staff Management

• Supervises and provides leadership to Emergency Room nursing personnel.
• Plans, organizes, and oversees the daily operations of the Emergency Department.
• Assigns staff duties based on patient needs, staff competency, and workload.
• Conducts performance evaluations and provides coaching and staff development.
• Ensures adequate staffing through effective scheduling and coordination with Nursing Administration.
• Promotes teamwork, accountability, and continuous professional growth.

VI. Administrative Responsibilities

• Prepares departmental reports and maintains required documentation.
• Participates in hospital committees, meetings, and quality improvement activities.
• Assists in budget planning and effective resource utilization.
• Performs other duties as assigned by the Nursing Director or hospital management.

OCCUPATIONAL SAFETY & HEALTH:

• Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
• Identifying, reporting & self-managing hazards where appropriate.
• Early and accurate reporting of incidents at work and raising issues of concern when identified.
• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage, and actively participating in initiatives that promote environmental stewardship.

OTHER DUTIES:

• Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the co-worker for this position. Duties, responsibilities, and activities may change at any time with or without notice. Co-workers must perform other tasks, duties, and projects as assigned, as members of the team. It is also expected that every employee at any level shows initiative and willingness to contribute even in areas that are outside their normal job duties.
• Attend and participate in office devotionals, seminars, in-service education classes, on-the-job training programs, etc. 
• May be required to participate in mobile clinics or community outreach.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Minimum Education Required: Graduate of Bachelor of Science in Nursing
2. License/Certificate Required: License by the Professional Regulatory Board of Nursing, Philippines, BLS, ACLS, PALS, Trauma Certificate
3. Minimum Experience Required: At least a 1-2 years experience as a Staff Nurse

KNOWLEDGE, SKILLS & ABILITIES: 

1. Fluent in local dialects such as Bisaya and Tagalog.
2. Able to communicate well in English, verbal and written.
3. Comprehensive knowledge of emergency nursing principles, practices, and standards of care. 
4. Knowledge of emergency patient triage, stabilization, resuscitation, and trauma management. 
5. Knowledge of emergency preparedness, disaster management, and mass casualty response. 
6. Ability to lead, supervise, motivate, and develop nursing staff effectively.
7. Ability to make sound clinical and administrative decisions under pressure and in rapidly changing situations.
8. Ability to assess, prioritize, and coordinate multiple patient care activities simultaneously.
9. Ability to manage patient flow and allocate resources efficiently in a fast-paced emergency environment.

POSITION OVERVIEW:

The Community Engagement Ministry Coordinator role functions as an integral part of the Spiritual Ministry Department, focusing on the implementation of community outreach and engagement programs. The primary role of this position is to assist the Spiritual Director and the spiritual team in engaging with community leaders, pastors, and churches to create awareness of the CURE mission, advocate for disability inclusion, and provide pastoral care for patients and their families beyond the hospital campus. The focus is to ensure patients and their families receive continued spiritual and emotional support upon discharge by connecting them with local faith-based resources and community networks for further spiritual care and support systems. This role complements the overall realization of the spiritual ministry goals and aligns with the broader objectives of the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. In consultation with the Spiritual Department leadership, coordinate the department’s outreach programs like community visits and evangelism, outreach campaigns, community advocacy events, etc.
2. In consultation with the Spiritual Department leadership, coordinates the recruitment, empowerment, and retention of partners through training, strategic partnership meetings, and mentorship.
3. In strengthening community relationships, communicate with the ministry partners and former patients/patients’ families for the spiritual growth assessment.
4. Coordinates spiritual follow-ups of patients and their caretakers within the said outreach programs.
5. Serving as a community liaison between the hospital and local religious organizations and churches.
6. Building connections between the CURE hospital and the community, to make the hospital a more visible presence in the community.
7. Coordinating and leading occasional outreach events. 
8. Coordinating and liaising with other clergy in all denominations of faiths.
9. Developing and implementing an outreach strategy for the hospital in order to achieve the set goals and objectives.
10. Ensuring that effective and appropriate patterns of communication are maintained in the outreach community activities and keeping effective regular communication with the Spiritual Director.
11. Consulting, and promoting open discussion; facilitating reciprocal sharing of information with key stakeholders internally and externally.
12. Attending occasional outreach conferences and/or training seminars.
13. Facilitating access to relevant faith-based literature, books, and bibles in the outreach programs for patients and families.
14. Facilitating outreach related data collection and monthly report writing for presentation to the Spiritual Director.
15. As an integral member of the Spiritual team, participate in scheduled departmental meetings, ward ministry, coworkers’ discipleship activities i.e. departmental devotions, chapel etc.
16. Work with the rest of team members to achieve the other set goals and objectives for the department.  
17. Participate in any other duty assigned by the Spiritual Ministry leadership. 

OCCUPATIONAL SAFETY & HEALTH:

• Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
• Identifying, reporting & self-managing hazards where appropriate.
• Early and accurate reporting of incidents at work and raising issues of concern when identified.
• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage, and actively participating in initiatives that promote environmental stewardship.

OTHER DUTIES:

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the co-worker for this position. Duties, responsibilities, and activities may change at any time with or without notice. Co-workers must perform other tasks, duties, and projects as assigned, as members of the team. It is also expected that every employee at any level shows initiative and willingness to contribute even in areas that are outside their normal job duties.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Minimum Education Required: Graduate of Bachelor of any 4-year course/Preferably with Theology Background
2. License/Certificate Required: Professional Driver’s License
3. Minimum Experience Required: Over 2 years of experience in hospital-related ministry in areas of evangelism, discipleship, counseling, and bible study

KNOWLEDGE, SKILLS & ABILITIES: 

1. A born-again and Mature Christian
2. Empathy and Cultural Sensitivity: Understanding and respecting diverse cultural backgrounds, perspectives, and experiences within the community.
3. Team Collaboration: Working with the Spiritual Ministry team and contributing to the overall spiritual care and guidance provided.
4. Flexible and Adaptable: Being willing to assist in various capacities as needed, whether it's supporting group activities, coordinating logistics, or providing one-on-one guidance.
5. Professionalism: Maintaining a professional demeanor and adhering to ethical guidelines in all interactions with those seeking spiritual guidance.
6. Ability to work with people of diverse cultures, different faiths, or at different places
7. Good communication skills and customer care attitude 
8. Ability to speak/ write English and local languages fluently
9. Able to drive a motorcycle and a 4-wheel car 
10. Willingness to travel to mobile clinics as needed.

POSITION OVERVIEW:

The Transportation & Housing Support Staff is responsible for assisting in the coordination and implementation of transportation and accommodation arrangements for patients, watchers, and guests. The role supports the efficient day-to-day operations of transport and housing services by ensuring proper scheduling, monitoring, documentation, and communication in line with hospital policies and operational needs. 

ESSENTIAL DUTIES:

1. Collaborate with Medical Schedulers, Social Workers, and Fieldwork Coordinators to monitor patients flow into and out of the hospital.

2. Serve as the secondary point of contact for LGU (Local Government Unit) focal persons ensuring that patient transportation and housing needs are prioritized and fulfilled.

3. Assist in identifying and screening patients eligible for housing and other assistance programs.

4. Coordinate patient transportation for hospital-related needs, including transfers to temporary accommodations, external pediatric clearances, laboratory tests, PhilHealth processing, and notarial documentations.

5. Arrange transport from accommodations for follow-up clinic visits and ensure discharged patients are assisted in reaching bus terminals for their return home provinces.

6. Prepare for the arrival of patients- especially large delegations from distant provinces- by ensuring the availability of accommodations.

7. Proactively manage bed and room availability to prevent overbooking and avoid patient displacement.

8. Coordinate with the kitchen staff to ensure food provisions meet patient needs during hospital visits, follow-ups, and for patients embarking on a long-distance travel to their home provinces.

9. Maintain an updated database of patient’s hospital schedules to track follow-up appointments and clinic visits accurately.

10.  Remain available to respond to urgent patient needs outside of standard hours, including weekends and emergency situations.

OCCUPATIONAL SAFETY AND HEALTH: 

• Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
• Identifying, reporting & self-managing hazards where appropriate.
• Early and accurate reporting of incidents at work and raising issues of concern when identified.
• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage, and actively participating in initiatives that promote environmental stewardship.

OTHER DUTIES:

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the co-worker for this position. Duties, responsibilities, and activities may change at any time with or without notice. Co-workers must perform other tasks, duties, and projects as assigned, as members of the team. It is also expected that every employee at any level shows initiative and willingness to contribute even in areas that are outside their normal job duties.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Minimum Education Required: College Level Or Certificate from Technical/Vocational Training is Preferred
2. Certificate/License Required; if any: Valid Professional Driver’s License
3. Minimum Experience Required: 2 to 3 Years’ Experience in Professional Driving

JOB LOCATION (ON-SITE): DAVAO CITY, PHILIPPINES

POSITION OVERVIEW:
The Counseling Ministry Coordinator is an integral member of the Spiritual Ministry Department, responsible for developing, implementing, and coordinating a Christ-centered counseling program at the hospital. The role supports patients, caregivers, and co-workers in experiencing emotional, spiritual, and relational healing through biblically grounded and trauma-informed care.

Working under the Spiritual Ministry Director and in collaboration with the Network Ministry Coordinator, the Counseling Ministry Coordinator ensures that professional and pastoral counseling services are effectively integrated into the patient journey, staff care, and family support systems.

KEY RESPONSIBILITIES:

Primary Duties:

• Counseling and Pastoral Care
  • Provide individual, family, and group counseling sessions for patients, caregivers, and staff based on biblical principles and trauma-informed care.
  • Assess spiritual, emotional, and psychosocial needs of patients and families and design appropriate counseling interventions.
  • Support caregivers in managing stress, grief, and crisis situations associated with hospitalization and treatment.
  • Offer spiritual and emotional support to co-workers as assigned by the Spiritual Ministry Director.
  • Maintain confidentiality and uphold ethical and professional counseling standards.
• Program Development and Integration
  • Develop and oversee counseling protocols, tools, and resources tailored to the hospital context.
  • Collaborate with the hospital ministry team to integrate counseling into ward ministry, Hope House programs, and discipleship activities.
  • Partner with clinical and support staff to promote holistic healing addressing the emotional, spiritual, and psychosocial dimensions of care.
  • Support the hospital’s response to trauma or crisis events affecting patients, families, or staff.
• Capacity Building and Mentorship
  • Train and mentor ministry staff, volunteers, and interns in basic counseling, listening, and trauma-informed care skills.
  • Facilitate workshops and seminars on topics such as stress management, grief, emotional resilience, and family systems.
  • Provide technical input to the Spiritual Ministry Director on psychosocial and counseling matters affecting patients and families.
• Administration and Reporting
  • Maintain accurate, confidential counseling records and documentation.
  • Submit timely monthly and quarterly reports to the Spiritual Ministry Director and Network Ministry Coordinator.
  • Collect feedback and monitor counseling outcomes for program improvement.
  • Participate in network-wide training, peer learning, and capacity-building initiatives.
  • Perform any other duties as assigned by the Spiritual Ministry Director.

Secondary Duties:

• Uphold the highest standards of quality, confidentiality, and professionalism in counseling practice.
• Support hospital quality improvement initiatives (e.g., Safecare, DOH, etc.) through accurate documentation and ethical service delivery.
• Ensure a safe and welcoming counseling environment by adhering to infection prevention and control protocols.
• Commit to sustainable and eco-friendly work practices that promote stewardship and responsible resource use.

OCCUPATIONAL SAFETY AND HEALTH:

Please note that this position description is not intended to cover every task required of the co-worker. Duties, responsibilities, and activities may change at any time, with or without notice, as directed by the Spiritual Ministry leadership.

EDUCATION / EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in Christian Counseling, Psychology, or a related field (required).
• Theological or Christian ministry training (preferred).
• Minimum of 3 years of experience in biblical counseling, trauma care, or psychosocial support (preferably involving children and families).
• Experience working with children with disabilities or within hospital settings (preferred).
• Certification or training in trauma-informed or pastoral counseling (desired).

KNOWLEDGE, SKILLS & ABILITIES:

• Demonstrated mature Christian faith with a strong prayer life and commitment to Scripture.
• Ability to apply biblical truth to real-life emotional and relational challenges.
• Competence in trauma-informed and culturally sensitive counseling.
• Excellent interpersonal, listening, and communication skills.
• Ability to design and deliver workshops or group sessions.
• High level of discretion, organization, and record-keeping.
• Capacity to work collaboratively with multidisciplinary teams.

POSITION OVERVIEW:

The Patient Transport Driver is mainly responsible for supporting CURE programs and activities by providing secure and timely driving services to transport CURE Staff and/or patients as well as materials or goods needed for Hospital operations. This position is funded by Seeds of Dignity 

ESSENTIAL DUTIES:

1. Safely operate company vehicles to transport CURE  patients to and from scheduled medical appointments, hospitals, and other healthcare facilities.
2. Assist patients in and out of the vehicle, providing physical support as necessary, including operating wheelchair lifts or securing mobility devices.
3. Ensure timely conveyance of patients to and from places as instructed by the supervisor or the manager.
4. Ensure that patients are comfortable and secure during transit.
5. Verify patient identification and trip information prior to transport.
6. Follow driving planning and schedule as determined by the Housing and Transportation Manager.
7. Maintain a high level of professionalism, empathy, and patience with all patients and healthcare staff.
8. Research and plan for traffic, construction, and weather delays.
9. Responsible for basic vehicle maintenance; comply with all safe work practices, policies, and processes at all times.
10. Ensure sound running of CURE service vehicles and do minor repairs when necessary;
11. Check oil and tires properly and keep the service vehicles in clean condition, both inside and outside.
12. Take a photo before and after using the vehicle.
13. Comply with all traffic laws, safety guidelines, and company policies.
14. Report any incidents, accidents, or vehicle malfunctions promptly to the supervisor.
15. Keep all records, including receipts for vehicle maintenance.
16. Be available and ready to respond to driving needs/requests during emergencies and Sunday, as needed. 
17. Driving tasks are to support patient transport needs paralleling the duties of other drivers under the umbrella of Seeds of Dignity working in support of the Tebow Cure Children’s Hospital.

OCCUPATIONAL SAFETY AND HEALTH: 

• Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage, and actively participating in initiatives that promote environmental stewardship.

OTHER DUTIES:

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the co-worker for this position. Duties, responsibilities, and activities may change at any time with or without notice. Co-workers must perform other tasks, duties, and projects as assigned, as members of the team. It is also expected that every employee at any level shows initiative and willingness to contribute even in areas that are outside their normal job duties.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Minimum Education Required: College Level Or Certificate from Technical/Vocational Training is Preferred
2. Certificate/License Required; if any: Valid Professional Driver’s License
3. Minimum Experience Required: 2 to 3 Years’ Experience in Professional Driving

KNOWLEDGE, SKILLS & ABILITIES:

1. Familiar with Manual & Automatic Transmission.
2. Strong communication and customer service skills.
3. Ability to work independently and establish priorities.  
4. Ability to lift and assist patients safely.
5. Knowledge of local roads and GPS navigation.
6. Willingness to spend a significant portion of time out of the office