Change Lives with Tebow CURE

The Receptionist welcomes patients and visitors by greeting them, in person or on the telephone; and answering or referring inquiries. He/she optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. He/she also does some tasks to support the Administration.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Greet and direct visitors and vendors.  
2. Receive, open, and distribute mail and sign for deliveries.  
3. Receiving visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately.
4. Answering screening and forwarding incoming phone calls
5. Receiving and sorting daily emails. 
6. Answer phones and forward calls to employees or voice mail, take messages, answer questions, and/or resolve any issues arising from a phone call.   
7. Respond to inquiries on CURE Philippine's social media accounts 
8. Order, maintain, and distribute office supplies including those requested by other employees.    
9. Perform other clerical receptionist duties such as filing, photocopying, transcribing, and other related tasks. 
10. Assist in the appointment and scheduling of patients
11. Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
12. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
13. Assist in any way needed to increase the administrative efficiency of the hospital.  

OTHER DUTIES

• Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage, and actively participating in initiatives that promote environmental stewardship.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Minimum Education Required; Bachelor’s degree in Communication or any other four (4) year degree course. 
2. Minimum Experience Required: Minimum six (6) months to one (1) year experience as a Receptionist.

KNOWLEDGE, SKILLS & ABILITIES: 

1. Proficiency in the phone system used by the hospital;  
2. Working knowledge of office machines including computers and copiers; 
3. Strong oral and written communication skills; 
4. Ability to be flexible with changing demands; 
5. Good organization skills and ability to multi-task.  

1. Perform maintenance and construction functions including, but not limited to, stopping water leaks, repairing faulty doors, painting, etc.
2. Perform basic electrical repair functions including, but not limited to, checking, and replacing light fittings and bulbs, cleaning battery terminals, checking and securing sockets, etc.
3. Participate in designing and creating solutions to maintenance problems in conjunction with other hospital personnel.
4. Assist with purchasing of maintenance supplies and providing accountability for the use of purchased items.
5. Ensure that all tools and equipment are maintained properly.
6. Assist in housekeeping responsibilities associated with keeping the facility clean, sterile, and orderly. Function as Reliever for Housekeeping Staff if needed.
7. Attend and participate in office devotionals, seminars, in-service education classes, on-the-job training programs, etc.

• Uphold the highest standards of quality and efficiency in line with Safecare requirements.
• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage and actively participating in initiatives that promote environmental stewardship.

1. Minimum Education Required: Atleast a High School Graduate or equivalent.
2. License/Certification Required; if any: TESDA NCII Certification for any of the enumerated skills is an advantage.
3. Minimum Experience Required: Experience in plumbing, heating, electrical, mechanical, carpentry, and/or construction required. Knowledge in biomedical field is a plus.

1. Good communication skills.
2. Ability to learn new techniques and procedures related to maintenance.
3. Good verbal and written communication skills
4. Ability to follow written and verbal directions
5. Adept at working well independently with minimal supervision.
6. Highly dedicated and hardworking. Willing to work extra hours if needed.
7. With an exceptional work ethic and strong attention to work quality and safety.

The OR Manager provides administrative support in healthcare facilities. This position will work closely with the Deputy Director and Executive Director to ensure the highest standards of patient care, maintains operational efficiency, coordinates with surgeons and anesthesiologists, oversees the scheduling of surgeries, and ensures compliance with healthcare regulations and standards.

ESSENTIAL DUTIES:

1. Responsible for patient schedules for admissions, and surgery schedules.
2. Responsible for scheduling of surgeons and anesthesiologists and assignment and coordination of schedules.
3. Reviews and finalizes the surgery schedules before forwarding the final surgical list to the Deputy Director.
   • Weekly Reviews - Surgery schedule for the upcoming week must be reviewed one week before subject to the approval of the Deputy Director.
   • Daily Reviews - Approved surgery schedule for the current week must be reviewed daily for any changes (e.g. deferred or reserved cases).
4. Liaising with medical professionals (e.g. surgeons and anesthesiologists, etc.) and other staff to provide coordinated scheduling of patients
5. Ensure smooth patient flow within the OR in coordination with OR Lead Nurse.
6. Resolving any issues or delays in patient care related to appointments, admissions and surgery schedule
7. Control visitors, interns, and volunteers in the clinic and OR in collaboration with the HR Director and the Deputy Director
8. Coordinates with the HR Department to ensure that all doctors (e.g. full-time and affiliated, visitors, volunteers) are documented and with valid professional license.
9. Coordinates with the Social Work Department to ensure that all Plastics and ENT surgeons are verified and credentialed by Smile Train.
10. Handle or process confidential information or material in an appropriate and sensitive manner
11. In-charge of all quality activities in relation to this position as per the hospital standards (e.g. DOH, SafeCare, etc.).
12. Manages the ancillary functions such as Laboratory, Radiology, Physical Therapy, and Pharmacy as well as the Speech Therapists under the Smile Train grant.
13. Oversees biomedical needs and equipment for the hospital

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Minimum Education Required: Bachelor’s degree in Nursing (BSN) or a related field. Master’s degree in Nursing, Healthcare Administration, or a related field is preferred.
2. Certificate/License Required; if any: Current Registered Nurse (RN) license.
3. Minimum Experience Required: Minimum of 5 years of experience in an operating room setting, with at least 3 years in a supervisory or management role.

KNOWLEDGE, SKILLS & ABILITIES:

1. Strong knowledge of surgical procedures, sterile techniques, and operating room protocols.
2. Excellent leadership, communication, and interpersonal skills.
3. Ability to prioritize and manage multiple tasks in a fast-paced environment.
4. Excellent organizational and problem-solving skills.
5. Excellent relational skills with the ability to lead and motivate personnel, with flexibility and sensitivity to language and cultural diversity
6. Proficiency in healthcare management software and electronic medical records (EMR) systems.

NOTE: This is an in-country position.
Location: Davao City

Tebow CURE Nurse manages the care and recovery of the patients in collaboration with the medical team, who undergo Orthopedic and Reconstructive surgeries.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Restores and promotes patient’s health using the nursing process.
2. Collaborates with physicians and multidisciplinary team members.
3. Provides physical and psychological support to patients, families, and friends. 
4. Identifies patient care requirements by establishing rapport with patients and their families. 
5. Establish a compassionate environment by providing emotional, psychological, and spiritual support to patients and families.
6. Performs quality of care by adhering to the established plan of care and standards.
7. Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
8. Documents patient care services by charting in patient and department records.
9. Maintains continuity among nursing teams by documenting and communicating actions.
10. Maintains patients’ records in confidentiality.
11. Adheres to infection control policies and protocols.
12. Administers medication observing the rights of medication.
13. Ensures that equipment is operational, and is responsible in calling for repairs and or preventive maintenance as the need arises.
14. Maintains nursing supplies inventory by checking stock to determine and monitor inventory levels.
15. Maintains an intentional relationship among health care teams by communicating information and participating in team problem-solving methods.
16. Performs admission assessment and ongoing, focused system assessment, including medical histories.
17. Participates in and leads in-service training and team unit meetings.
18. Cross-train on other nursing roles and duties and perform work in other areas within the Nursing Department, as necessary. 
19. Perform Charge Nursing.
20. Ensure proper turnover of patients to the next shift Nurse on Duty. 

OTHER DUTIES

• Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage and actively participating in initiatives that promote environmental stewardship.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Minimum Education Required: Bachelor Degree in Nursing
2. License/Certificate: License by the Professional Regulatory Board of Nursing, Philippines, BLS, ACLS, PALS
3. Minimum Experience Required:  At least a 1-year experience as a Staff Nurse is an advantage but not required. 

KNOWLEDGE, SKILLS & ABILITIES: 

1. Fluent in local dialects such as Bisaya and Tagalog.
2. Able to communicate well in English, verbal and written.
3. Able to develop and provide individual patient care according to the established plan of care and standards.
4. Ability to make independent nursing decisions that meet standards of practice and are in the best interests of the patient.
5. Able to evaluate a patient's response to teaching, and plan in order to determine the effectiveness of the plan.
6. Ability to identify and interpret early indicators of the crisis and intervene immediately.
7. Able to support, embrace and live by the CURE core values, mission, and vision.

1. Collaborate with the hospital senior management team and the Chief Ministry Officer (as a resource) to identify ministry objectives, strategies and resources under the three pillars of spiritual ministry.  This should be done in a way that promotes Integral Mission. 
2. Design, implement and supervise ministry programs in all three pillars that seek to carry out the CURE mission.
3. Lead and mentor Spiritual Team members and any other coworker(s) under his/her leadership.
4. Establish and model standards of Christian conduct for CURE co-workers, patients, patient families and the community that the CURE hospital serves. 
5. Communicate effectively with department leaders, physicians and other co-workers to ensure that proper spiritual patient care emanates from every discipline within the hospital.
6. Under the umbrella of co-worker’s discipleship, oversee provision of spiritual care (discipleship, mentorship etc.) for CURE co-workers for ministry multiplication within and beyond the hospital. 
7. Collaborate with the Executive Director and Deputy Director in planning for the ministry participation in mobile clinics and other CURE-sponsored outreaches as part of the integral hospital community engagement efforts.
8. Under the umbrella of community engagement, identify strategic ministry partners (Churches and pastors etc.), establish and oversee spiritual outreach events under the CURE Church engagement model that meets hospital objectives.
9. As an integral member, participate in the Spiritual Ministry calls and any other related meetings.
10. Submit ministry related reports and or other related information as requested by the Executive Director, Chief Ministry Officer or a member of the Mission Support Center (MSC).
11. Upon request by the Chief Ministry Officer, provide mentorship/ leadership roles to other ministry team members of the CURE network.

• Oversee and provide strategic direction for individual and group spiritual counseling and direction.
• Ensure comprehensive support and guidance through advanced listening, discernment, and prayer techniques.
• Develop initiatives to help individuals and teams explore and deepen their spiritual practices and beliefs.

• Strategically develop and oversee spiritual programs, retreats, and events.
• Collaborate with leaders to integrate spiritual principles into organizational activities.

• Lead the provision of pastoral care and support to community members, particularly during times of crisis, loss, or transition.
• Oversee visitations to community members in hospitals, homes, or other settings as required.
• Ensure high standards in offering sacramental services, where applicable and qualified.
• Foster a collaborative environment between clinical staff and support staff to ensure the delivery of quality care.
• Implement systems to keep patients informed about delays or wait times and ensure updates to their information at every visit.

• Foster a sense of community and promote interfaith dialogue.
• Support staff development and encourage new ideas.
• Build strategic partnerships with local entities to increase reach and impact.

• Provide strategic leadership and mentorship to volunteers and staff involved in spiritual programs.
• Actively participate in and lead community meetings, committees, and planning sessions.
• Manage and allocate budgets and resources for spiritual programs and events effectively.
• Conduct regular team meetings to set and evaluate objectives.
• Ensure compliance with confidentiality policies and manage safety and risk issues.

• Develop and implement training programs on spiritual topics.
• Facilitate workshops, seminars, and study groups.
• Stay informed about contemporary spiritual issues and integrate this knowledge into training.
• Recruit, train, and mentor Spiritual Team members and any other coworker(s) under his/her leadership.

• Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage, and actively participating in initiatives that promote environmental stewardship.

1. Minimum Education Required: A Bachelor’s Degree in Theology from a recognized Bible/Theological School Program is strongly preferred.
2. Certificate/License Required; if any: With Professional Driver’s license
3. Minimum Experience Required: Minimum of two (2) years of supervisory experience as a pastor or chaplain within a health institution or similar setting. Prior experience with coordinating and directing evangelistic outreach programs, preferably for children and their families.

1. Fluency in English, Tagalog & Cebuano
2. Demonstration of a mature Christian faith with a close personal relationship with the Lord as evidenced by a strong prayer life, a commitment to and love for the Word of God, and a call to evangelism. 
3. Demonstrated ability to conduct counseling in a Biblically appropriate manner.
4. Demonstrated ability to share the gospel and lead individuals of all ages to Christ. 
5. Demonstrated ability to preach to groups of all sizes. Demonstrated ability to lead small group, inductive Bible studies.
6. Demonstrated ability to lead conflict resolution/mediation (e.g., Peacemaker materials).
7. Demonstrated ability to minister to oral learners (e.g., Orality materials).
8. Excellent verbal and written communication skills. 
9. Excellent team building and networking skills.

1. Build a community-based referral network as a means of identifying children with physical disabilities in need of surgical intervention.
2. Establish relationships and create awareness of TCCH programs and services among LGUs, educational institutions, partner organizations, and other community-based organizations in assigned regions.
3. Coordinate with the Fieldwork Head on deliverables, goals, and projects.
4. Assist with the planning and execution of mobile clinics and other community-based events like bible distribution, home visits, and patient enlistment arrangements.
5. Assist patients in finding and completing paperwork, arranging transportation, and solving other issues necessary for treatment at the Hospital.
6. Follow-up patients to enhance recovery pathways and address past surgery issues in consultation with the attending surgeons and social workers.
7. Communicate effectively with other staff members to ensure that proper services (Physical and Spiritual) are provided for patients and their families.
8. Prepare regular activity reports summarizing what has been accomplished.
9. Perform other duties as assigned by the immediate supervisor and supported by the Director of Fieldwork to further the mission of CURE.

• Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage and actively participating in initiatives that promote environmental stewardship.

1. Minimum Education Required: BS in Social Work or any four (4) year course graduate.
2. Certificate/License Required; if any: Must have Professional Driver’s License.
3. Minimum Experience Required: 1 to 2 years experience in social work, nursing, or community development. Preferably with experience in a healthcare organization or NGO.

1. Good oral and written communication skills with an ability to work independently and establish priorities. 
2. Proven ability to develop innovative solutions for increased productivity
3. Superior negotiation skills in both internal and external settings
4. Masterful organizational and leadership skills, demonstrated by previous professional success
5. Strong ethical leadership abilities.
6. Strong people skills.
7. Ability to make projections three years into the future.
8. Must love people and can quickly build rapport.
9. Able to spend a significant portion of time out of the office meeting partners, supporting patients, and building awareness about the services offered by the Hospital.