Change Lives with Tebow CURE

POSITION OVERVIEW:

The Patient Care Coordinator serves as a key member of the Spiritual Ministry Department, responsible for leading, coordinating and overseeing and supporting patients staying in the partner patient provided accommodations. The role ensures that patients receive continuous care, appropriate monitoring and coordination between health care provider, the Local Government Unit (LGU) assign and the accommodation in charge. The Patient Care Coordinator act as key point of contact to ensure patient safety, comfort and adherence to treatment plans during their stay outside the hospital.

This position ensures the effective delivery of the patient care integrating Discipleship, Counseling, Education, Life Skills, and Recreation within a safe and nurturing environment. The Coordinator supports participants in experiencing God’s peace (shalom) through holistic transformation and strengthened community relationships.

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ESSENTIAL DUTIES & RESPONSIBILITIES:

I. Program Implementation & Delivery

• Monitor the condition and well being of patients housed in the partner accommodations through their in charge. Act as liason between patients, families, accommodation provider and health care team.
• Ensure patients accommodation meet required health, safety and hygiene standards.
• Conduct regular visits in person and follow up call to assess patient status and needs.
• Identify and escalate any medical concern or psychological concerns to appropriate health care provider.
• Apply the trauma-informed programs and activities that are age-appropriate, contextualized, and responsive to the needs of children and caregivers, including those with disabilities.
• Plan and facilitate structured activities such as Bible sessions, trauma-healing groups, life skills lessons, creative arts, and recreation.
• Ensure proper stewardship and use of ministry and educational resources (e.g., OneHope, trauma-healing tools, learning materials, and craft supplies).
• Maintain a joyful, safe, and supportive environment that reflects Christian love and dignity.

II. Spiritual and Emotional Restoration

• Facilitate age-appropriate Bible studies, devotionals, prayer times, and discipleship sessions to guide participants toward a relationship with Christ and biblical understanding of suffering and hope.
• Provide or coordinate trauma-informed counseling and emotional support to help participants process grief, fear, shame, and rejection.
• Promote a culture of love, forgiveness, dignity, and mutual respect within accommodation.
• Integrate faith-based approaches that counter harmful cultural beliefs and affirm God’s healing purpose for every child and family.

III. Participant Assessment and Support

• Conduct holistic assessments of participants’ physical, emotional, social, and spiritual needs upon entry into the patient accommodation.
• Provide or facilitate individualized educational and psychosocial support, ensuring children regain learning momentum during their hospital stay.
• Track progress through entry and exit assessments and maintain accurate participant records to evaluate growth and outcomes.
• Facilitate smooth transitions for participants, connecting them with local churches and community networks for ongoing discipleship and support after discharge.

IV. Teamwork and Collaboration

• Collaborate closely with the hospital’s spiritual ministry, counseling, and clinical teams to ensure holistic care for children and caregivers.
• Engage with community organizations, schools, and churches to enhance program delivery and strengthen referral pathways.
• Support the orientation and training of volunteers and visiting ministry partners to align them with Patients Accommodation principles and values.
• Participate in departmental meetings, devotions, and hospital-wide ministry initiatives.

V. Administration and Reporting

• Maintain accurate program data, attendance records, and ministry reports.
• Submit monthly and quarterly reports to the Spiritual Ministry Director.
• Collect participant feedback to inform continuous improvement of Patient Accommodation ministry activities.
• Assist in documenting transformation stories that demonstrate the impact of patient accommodation.

SECONDARY DUTIES:

• Uphold the highest standards of quality, efficiency, and child safeguarding in all ministry activities.
• Adhere to infection prevention and control protocols, ensuring a safe environment for children, caregivers, and staff.
• Participate in hospital quality improvement and ministry planning processes.
• Model sustainable and eco-friendly work practices by minimizing waste and responsibly using resources..

OCCUPATIONAL SAFETY & HEALTH:

• Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
• Identifying, reporting & self-managing hazards where appropriate.
• Early and accurate reporting of incidents at work and raising issues of concern when identified.
• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage, and actively participating in initiatives that promote environmental stewardship.

OTHER DUTIES:
Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the co-worker for this position. Duties, responsibilities, and activities may change at any time with or without notice. Co-workers must perform other tasks, duties, and projects as assigned, as members of the team. It is also expected that every employee at any level shows initiative and willingness to contribute even in areas that are outside their normal job duties

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Diploma or Bachelor’s degree in Theology, Counseling, Social Work or related field (required).
2. Strong and vibrant Christian faith, aligned with CURE International’s mission to heal the sick and proclaim the Kingdom of God.
3. At least 2 years of experience in ministry, discipleship, counseling, education, or related work with children and families (preferably those affected by trauma, disability, or chronic illness).
4. Knowledge and application of trauma-informed principles (safety, trust, collaboration, empowerment).
5. Understanding of biblical shalom (holistic peace and wholeness) as a foundation for ministry.

KNOWLEDGE, SKILLS & ABILITIES: 

1. A born-again and Mature Christian
2. Pastoral Care Skills: Having a background in pastoral care, counseling, or a related field to provide spiritual support and guidance to patients and their families.
3. Empathy and Compassion: Showing genuine care and understanding for the struggles and emotions that patients and families may be experiencing.
4. Active Listening: Being able to listen attentively and with empathy to the concerns, fears, and needs of patients and families.
5. Spiritual Guidance: Providing spiritual guidance, prayer, and religious services based on the beliefs and preferences of patients and families.
6. Cultural Sensitivity: Understanding and respecting the diverse cultural and religious backgrounds of patients, adapting support and services accordingly.
7. Collaboration with Healthcare Teams: Working closely with healthcare professionals, chaplains, social workers, and other staff to ensure holistic care for patients.
8. Communication Skills: Effectively communicating with patients, families, and healthcare teams to coordinate care and support services.
9. Crisis Intervention: Being prepared to offer support and guidance during critical or end-of-life situations.
10. Resourcefulness: Connecting patients and families with community resources, support groups, and services that can assist them during and after their healthcare journey.
11. Advocacy: Advocating for patients' spiritual and emotional needs within the healthcare system, ensuring they receive appropriate care and support.
12. Documentation: Maintaining accurate and confidential records of patient interactions, needs, and services provided.
13. Training and Education: Keeping up-to-date with best practices in pastoral care and healthcare ethics, attending relevant workshops and training programs.
14. Volunteer Management: Recruiting, training, and coordinating volunteers who provide additional support and companionship to patients.
15. End-of-Life Care: Having knowledge and skills in providing spiritual care and support to patients and families facing end-of-life issues.
16. Collaboration with Religious Leaders: Building relationships with local religious leaders and clergy to support patients of various faiths.
17. Boundaries and Confidentiality: Understanding and maintaining appropriate boundaries and confidentiality in all patient interactions.
18. Grief Support: Offering grief support and counseling to patients and families who have experienced loss.
19. Comforting Presence: Being a comforting and reassuring presence for patients and families during times of uncertainty and distress.
20. Documentation and Reporting: Keeping detailed records of patient interactions and outcomes for reporting purposes and program evaluation.
21. Self-Care: Practicing self-care and seeking support to prevent burnout and maintain emotional well-being while providing support to others.

POSITION OVERVIEW:

The General Maintenance Worker – Plumber is responsible for ensuring the efficient operation, maintenance, and repair of the facility's plumbing and water distribution systems. The position performs preventive and corrective maintenance on water supply lines, drainage systems, sanitary fixtures, pumps, and related plumbing equipment to ensure a safe, functional, and uninterrupted environment. The General Maintenance Worker – Plumber responds promptly to plumbing concerns, complies with applicable safety standards and building regulations, and supports the Engineering Department in maintaining the hospital's facilities through quality workmanship and timely service.

ESSENTIAL DUTIES & RESPONSIBILITIES:
Preventive Maintenance

• Perform routine inspection and preventive maintenance of plumbing systems and fixtures.
• Inspect water supply, drainage, sewer, and stormwater systems to ensure proper operation.
• Monitor water pressure and identify potential plumbing issues before they become major problems.

Repair and Installation

• Install, repair, and replace water pipes, valves, faucets, toilets, sinks, urinals, drains, pumps, and other plumbing fixtures.
• Repair leaks, clogged drains, damaged pipelines, and defective plumbing components.
• Install new plumbing lines and fixtures during renovation or expansion projects.

Troubleshooting

• Diagnose plumbing problems and determine appropriate corrective actions.
• Respond promptly to plumbing-related service requests and emergency repairs.
• Coordinate with other maintenance personnel during major repairs or facility improvement projects.

Safety and Compliance

• Ensure all plumbing work complies with applicable building codes, safety regulations, and hospital policies.
• Observe proper use of personal protective equipment (PPE) and safe work practices.
• Maintain cleanliness of work areas after completing repairs.

Documentation

• Record completed maintenance and repair activities.
• Report recurring plumbing issues and recommend corrective or preventive measures.
• Maintain inventory of plumbing tools, materials, and spare parts, and report shortages.

General Maintenance Support

• Assist other Engineering or Maintenance personnel in general facility maintenance when required.
• Participate in emergency response and disaster preparedness activities related to facility operations.
• Perform other duties as assigned by the Facilities Director or Facilities Manager.
• Assist in housekeeping responsibilities associated with keeping the facility clean, sterile, and orderly.

OCCUPATIONAL SAFETY & HEALTH:
 

1. Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
2. Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
3. Identifying, reporting & self-managing hazards where appropriate.
4. Early and accurate reporting of incidents at work and raising issues of concern when identified.
5. Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage, and actively participating in initiatives that promote environmental stewardship.

OTHER DUTIES:

1. Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the co-worker for this position. Duties, responsibilities, and activities may change at any time with or without notice. Co-workers must perform other tasks, duties, and projects as assigned, as members of the team. It is also expected that every employee at any level shows initiative and willingness to contribute even in areas that are outside their normal job duties.
2. Attend and participate in office devotionals, seminars, in-service education classes, on-the-job training programs, etc. 
3. May be required to participate in mobile clinics or community outreach.

EDUCATION/EXPERIENCE REQUIREMENTS:

• Minimum Education Required: At least a High School Graduate or equivalent.
• With TESDA NCII Certification for Plumbing
• Minimum of 2 years’ experience in building maintenance, specializing in plumbing.
• With background on carpentry, welding and construction works

KNOWLEDGE, SKILLS & ABILITIES:

• Strong knowledge of plumbing installation, maintenance, and repair techniques.
• Ability to read plumbing layouts, blueprints, and technical drawings.
• Skilled in using plumbing tools and testing equipment.
• Good troubleshooting and problem-solving abilities.
• Basic knowledge of pumps, water tanks, and sanitary systems.
• Good communication and teamwork skills.
• Ability to work independently with minimal supervision.
• Strong commitment to safety, quality workmanship, and customer service.

POSITION OVERVIEW:

The General Maintenance Worker – Refrigeration and Air-Conditioning (RAC) Technician is responsible for the installation, inspection, preventive maintenance, troubleshooting, and repair of the hospital's air-conditioning, ventilation, refrigeration, and cooling systems. The position ensures that HVAC and refrigeration equipment operate efficiently to provide a safe, comfortable, and controlled environment for patients, staff, and visitors while complying with hospital standards, safety regulations, and preventive maintenance programs.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Perform refrigeration and air-conditioning (RAC) technician and general maintenance functions, including the installation, inspection, troubleshooting, repair, and preventive maintenance of air-conditioning units (ACUs), refrigeration systems, ventilation equipment, and other facility-related mechanical systems.
2. Conduct routine preventive maintenance and equipment inspections to ensure the safe, efficient, and uninterrupted operation of hospital facilities and equipment in accordance with established maintenance schedules.
3. Perform basic electrical and mechanical maintenance and repair work, including checking and replacing light fixtures and bulbs, inspecting and securing electrical outlets and switches, cleaning battery terminals, addressing minor water leaks, and repairing or maintaining facility equipment as assigned.
4. Diagnose equipment malfunctions, identify root causes, and recommend or implement appropriate corrective actions to minimize equipment downtime.
5. Collaborate with the Engineering Department and other hospital personnel in developing practical and cost-effective solutions to facility maintenance and equipment-related concerns.
6. Assist in the procurement of maintenance tools, equipment, spare parts, and supplies, ensuring proper utilization, accountability, and inventory control of purchased materials.
7. Ensure the effective implementation and documentation of the Preventive Maintenance Program for all assigned building systems, mechanical equipment, and hospital facilities.
8. Maintain all tools, testing instruments, and maintenance equipment in good working condition, ensuring they are properly stored, calibrated (when applicable), and readily available for use.
9. Support housekeeping and infection prevention efforts by maintaining clean, safe, organized, and orderly work areas before, during, and after maintenance activities.
10. Respond promptly to maintenance service requests and emergency repairs to minimize disruptions to hospital operations.
11. Observe and comply with all hospital policies, occupational safety standards, infection prevention protocols, and applicable regulatory requirements while performing assigned duties.
12. Attend and actively participate in office devotionals, departmental meetings, seminars, in-service education, safety training, and on-the-job development programs to enhance technical knowledge and professional growth.
13. Perform other maintenance-related duties and responsibilities as assigned by the Engineering Supervisor or Facilities Manager.

OCCUPATIONAL SAFETY & HEALTH:

• Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
• Identifying, reporting & self-managing hazards where appropriate.
• Early and accurate reporting of incidents at work and raising issues of concern when identified.
• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage, and actively participating in initiatives that promote environmental stewardship.

OTHER DUTIES:

• Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the co-worker for this position. Duties, responsibilities, and activities may change at any time with or without notice. Co-workers must perform other tasks, duties, and projects as assigned, as members of the team. It is also expected that every employee at any level shows initiative and willingness to contribute even in areas that are outside their normal job duties.
• Attend and participate in office devotionals, seminars, in-service education classes, on-the-job training programs, etc. 
• May be required to participate in mobile clinics or community outreach.

EDUCATION/EXPERIENCE REQUIREMENTS:

• Minimum Education Required: At Least a High School Graduate or equivalent.
• With TESDA NCII Certification for Plumbing
• Minimum of 2 years’ experience in building maintenance, specializing as plumbing.
• With background on carpentry, welding and construction works

KNOWLEDGE, SKILLS & ABILITIES:

• Strong knowledge of plumbing installation, maintenance, and repair techniques.
• Ability to read plumbing layouts, blueprints, and technical drawings.
• Skilled in using plumbing tools and testing equipment.
• Good troubleshooting and problem-solving abilities.
• Basic knowledge of pumps, water tanks, and sanitary systems.
• Good communication and teamwork skills.
• Ability to work independently with minimal supervision.
• Strong commitment to safety, quality workmanship, and customer service.

POSITION OVERVIEW:

The Emergency Room (ER) Nurse Manager is responsible for planning, organizing, directing, and evaluating all nursing services within the Emergency Department. The position ensures the delivery of safe, timely, patient-centered, and evidence-based emergency nursing care by implementing nursing policies, procedures, and standards. The ER Nurse Manager oversees daily department operations, staffing, patient flow, quality improvement, patient safety, infection prevention and control, and regulatory compliance to ensure optimal patient outcomes. 

ESSENTIAL DUTIES & RESPOSIBILITIES:

1. Emergency Patient Care

• Oversees the delivery of safe, timely, and quality emergency nursing care.
• Ensures appropriate triage, assessment, treatment, admission, transfer, and discharge of patients.
• Monitors patient conditions and coordinates timely interventions with physicians and the healthcare team.
• Ensures compliance with physician orders, nursing standards, and clinical protocols.
• Assists in emergency preparedness and disaster response activities.

II.  Department Operations

• Manages patient flow to ensure efficient and timely emergency services.
• Coordinates staffing and resources to meet operational demands.
• Ensures the availability and proper maintenance of emergency equipment, medications, and medical supplies.
• Maintains a safe, clean, and organized department environment.

III.  Quality and Patient Safety

• Monitors compliance with hospital policies, nursing standards, and regulatory requirements.
• Reviews patient care outcomes and implements quality improvement initiatives.
• Investigates incidents and supports patient safety and risk management activities.
• Participates in hospital accreditation and quality assurance programs.

IV. Infection Prevention and Control

• Serves as the Infection Prevention and Control (IPC) Link Nurse for the department.
• Ensures compliance with infection prevention and control policies and practices.
• Participates in infection surveillance, audits, and staff education.

V.  Leadership and Staff Management

• Supervises and provides leadership to Emergency Room nursing personnel.
• Plans, organizes, and oversees the daily operations of the Emergency Department.
• Assigns staff duties based on patient needs, staff competency, and workload.
• Conducts performance evaluations and provides coaching and staff development.
• Ensures adequate staffing through effective scheduling and coordination with Nursing Administration.
• Promotes teamwork, accountability, and continuous professional growth.

VI. Administrative Responsibilities

• Prepares departmental reports and maintains required documentation.
• Participates in hospital committees, meetings, and quality improvement activities.
• Assists in budget planning and effective resource utilization.
• Performs other duties as assigned by the Nursing Director or hospital management.

OCCUPATIONAL SAFETY & HEALTH:

• Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
• Identifying, reporting & self-managing hazards where appropriate.
• Early and accurate reporting of incidents at work and raising issues of concern when identified.
• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage, and actively participating in initiatives that promote environmental stewardship.

OTHER DUTIES:

• Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the co-worker for this position. Duties, responsibilities, and activities may change at any time with or without notice. Co-workers must perform other tasks, duties, and projects as assigned, as members of the team. It is also expected that every employee at any level shows initiative and willingness to contribute even in areas that are outside their normal job duties.
• Attend and participate in office devotionals, seminars, in-service education classes, on-the-job training programs, etc. 
• May be required to participate in mobile clinics or community outreach.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Minimum Education Required: Graduate of Bachelor of Science in Nursing
2. License/Certificate Required: License by the Professional Regulatory Board of Nursing, Philippines, BLS, ACLS, PALS, Trauma Certificate
3. Minimum Experience Required: At least a 1-2 years experience as a Staff Nurse

KNOWLEDGE, SKILLS & ABILITIES: 

1. Fluent in local dialects such as Bisaya and Tagalog.
2. Able to communicate well in English, verbal and written.
3. Comprehensive knowledge of emergency nursing principles, practices, and standards of care. 
4. Knowledge of emergency patient triage, stabilization, resuscitation, and trauma management. 
5. Knowledge of emergency preparedness, disaster management, and mass casualty response. 
6. Ability to lead, supervise, motivate, and develop nursing staff effectively.
7. Ability to make sound clinical and administrative decisions under pressure and in rapidly changing situations.
8. Ability to assess, prioritize, and coordinate multiple patient care activities simultaneously.
9. Ability to manage patient flow and allocate resources efficiently in a fast-paced emergency environment.

POSITION OVERVIEW:

The Transportation & Housing Support Staff is responsible for assisting in the coordination and implementation of transportation and accommodation arrangements for patients, watchers, and guests. The role supports the efficient day-to-day operations of transport and housing services by ensuring proper scheduling, monitoring, documentation, and communication in line with hospital policies and operational needs. 

ESSENTIAL DUTIES:

1. Collaborate with Medical Schedulers, Social Workers, and Fieldwork Coordinators to monitor patients flow into and out of the hospital.

2. Serve as the secondary point of contact for LGU (Local Government Unit) focal persons ensuring that patient transportation and housing needs are prioritized and fulfilled.

3. Assist in identifying and screening patients eligible for housing and other assistance programs.

4. Coordinate patient transportation for hospital-related needs, including transfers to temporary accommodations, external pediatric clearances, laboratory tests, PhilHealth processing, and notarial documentations.

5. Arrange transport from accommodations for follow-up clinic visits and ensure discharged patients are assisted in reaching bus terminals for their return home provinces.

6. Prepare for the arrival of patients- especially large delegations from distant provinces- by ensuring the availability of accommodations.

7. Proactively manage bed and room availability to prevent overbooking and avoid patient displacement.

8. Coordinate with the kitchen staff to ensure food provisions meet patient needs during hospital visits, follow-ups, and for patients embarking on a long-distance travel to their home provinces.

9. Maintain an updated database of patient’s hospital schedules to track follow-up appointments and clinic visits accurately.

10.  Remain available to respond to urgent patient needs outside of standard hours, including weekends and emergency situations.

OCCUPATIONAL SAFETY AND HEALTH: 

• Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
• Identifying, reporting & self-managing hazards where appropriate.
• Early and accurate reporting of incidents at work and raising issues of concern when identified.
• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage, and actively participating in initiatives that promote environmental stewardship.

OTHER DUTIES:

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the co-worker for this position. Duties, responsibilities, and activities may change at any time with or without notice. Co-workers must perform other tasks, duties, and projects as assigned, as members of the team. It is also expected that every employee at any level shows initiative and willingness to contribute even in areas that are outside their normal job duties.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Minimum Education Required: College Level Or Certificate from Technical/Vocational Training is Preferred
2. Certificate/License Required; if any: Valid Professional Driver’s License
3. Minimum Experience Required: 2 to 3 Years’ Experience in Professional Driving

JOB LOCATION (ON-SITE): DAVAO CITY, PHILIPPINES

POSITION OVERVIEW:
The Counseling Ministry Coordinator is an integral member of the Spiritual Ministry Department, responsible for developing, implementing, and coordinating a Christ-centered counseling program at the hospital. The role supports patients, caregivers, and co-workers in experiencing emotional, spiritual, and relational healing through biblically grounded and trauma-informed care.

Working under the Spiritual Ministry Director and in collaboration with the Network Ministry Coordinator, the Counseling Ministry Coordinator ensures that professional and pastoral counseling services are effectively integrated into the patient journey, staff care, and family support systems.

KEY RESPONSIBILITIES:

Primary Duties:

• Counseling and Pastoral Care
  • Provide individual, family, and group counseling sessions for patients, caregivers, and staff based on biblical principles and trauma-informed care.
  • Assess spiritual, emotional, and psychosocial needs of patients and families and design appropriate counseling interventions.
  • Support caregivers in managing stress, grief, and crisis situations associated with hospitalization and treatment.
  • Offer spiritual and emotional support to co-workers as assigned by the Spiritual Ministry Director.
  • Maintain confidentiality and uphold ethical and professional counseling standards.
• Program Development and Integration
  • Develop and oversee counseling protocols, tools, and resources tailored to the hospital context.
  • Collaborate with the hospital ministry team to integrate counseling into ward ministry, Hope House programs, and discipleship activities.
  • Partner with clinical and support staff to promote holistic healing addressing the emotional, spiritual, and psychosocial dimensions of care.
  • Support the hospital’s response to trauma or crisis events affecting patients, families, or staff.
• Capacity Building and Mentorship
  • Train and mentor ministry staff, volunteers, and interns in basic counseling, listening, and trauma-informed care skills.
  • Facilitate workshops and seminars on topics such as stress management, grief, emotional resilience, and family systems.
  • Provide technical input to the Spiritual Ministry Director on psychosocial and counseling matters affecting patients and families.
• Administration and Reporting
  • Maintain accurate, confidential counseling records and documentation.
  • Submit timely monthly and quarterly reports to the Spiritual Ministry Director and Network Ministry Coordinator.
  • Collect feedback and monitor counseling outcomes for program improvement.
  • Participate in network-wide training, peer learning, and capacity-building initiatives.
  • Perform any other duties as assigned by the Spiritual Ministry Director.

Secondary Duties:

• Uphold the highest standards of quality, confidentiality, and professionalism in counseling practice.
• Support hospital quality improvement initiatives (e.g., Safecare, DOH, etc.) through accurate documentation and ethical service delivery.
• Ensure a safe and welcoming counseling environment by adhering to infection prevention and control protocols.
• Commit to sustainable and eco-friendly work practices that promote stewardship and responsible resource use.

OCCUPATIONAL SAFETY AND HEALTH:

Please note that this position description is not intended to cover every task required of the co-worker. Duties, responsibilities, and activities may change at any time, with or without notice, as directed by the Spiritual Ministry leadership.

EDUCATION / EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in Christian Counseling, Psychology, or a related field (required).
• Theological or Christian ministry training (preferred).
• Minimum of 3 years of experience in biblical counseling, trauma care, or psychosocial support (preferably involving children and families).
• Experience working with children with disabilities or within hospital settings (preferred).
• Certification or training in trauma-informed or pastoral counseling (desired).

KNOWLEDGE, SKILLS & ABILITIES:

• Demonstrated mature Christian faith with a strong prayer life and commitment to Scripture.
• Ability to apply biblical truth to real-life emotional and relational challenges.
• Competence in trauma-informed and culturally sensitive counseling.
• Excellent interpersonal, listening, and communication skills.
• Ability to design and deliver workshops or group sessions.
• High level of discretion, organization, and record-keeping.
• Capacity to work collaboratively with multidisciplinary teams.